I want to compliment your technician, Mr. Anderson, who came my home yesterday to reconnect my heat pump to my furnace. The heat pump had been disconnected by a different company’s repair person. As Mr. Anderson, worked he explained what he was doing and asked questions as to what the previous person had done. He was solving a big puzzle and did a fantastic job! Everything is now back in working order and I am very impressed with the quality of his work. I will be calling Coleman-Mitchell for any future service needs. Thank you!